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- Order Fulfillment: All orders are processed and filled within 3 business days. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase. If you do not receive this email, please check your spam folder or contact our customer service team.
- Shipping Time: After your order is processed, it will be shipped and you will receive a shipping confirmation email with tracking information.
- Estimated Delivery Time: The estimated delivery time is between 15-20 business days, depending on your location. Please note that delivery times are estimates and may be affected by factors outside our control, such as customs delays or weather conditions.
- Standard Shipping: We offer standard shipping on all orders. Shipping rates will be calculated at checkout based on your location and the weight of your order.
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier’s website.
- We ship worldwide. However, at this time, we only support local shipping within the United States, while other countries can only be served through international shipping. Please be aware that international shipping may take longer due to customs processing times.
- Customs Fees and Import Taxes: Any customs fees or import taxes that may apply are the responsibility of the customer. These fees are not included in our shipping charges.
- If your order is delayed or lost, please contact our customer service team with your order number and tracking information. We will work with the shipping carrier to resolve the issue as quickly as possible.
- If you have any questions or concerns about your order, please contact us at info@fnirsi.com. We will response you as soon as possible.
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